Housekeeping Supervisor

About the role

The Conrad Athens The Ilisian, a new luxury hotel located in the heart of Athens' cultural and historical centre, is looking for a Housekeeping Supervisor. You will coordinate the daily activities of the housekeeping team, inspect guest rooms and public areas and make sure every detail meets the hotel's high standards of cleanliness and service.

Key responsibilities

• Oversee and coordinate daily housekeeping operations so that tasks are done efficiently and meet quality standards.
• Inspect guest rooms, hallways and public areas for cleanliness and proper maintenance.
• Assist in training and onboarding new team members, covering correct procedures and safety guidelines.
• Monitor and maintain adequate stock of cleaning supplies and equipment, restocking them on time.
• Respond promptly and professionally to guest feedback or concerns about housekeeping and resolve issues to the guests' satisfaction.
• Prepare daily housekeeping reports and communicate maintenance or repair needs to the relevant departments.
• Foster a positive, collaborative team environment.

Required profile

• Minimum 3 years' proven experience in housekeeping, preferably in a supervisory role in a luxury hotel.
• Fluency in Greek and English.
• Ability to multitask in a fast-paced environment while keeping attention to detail.

Required skills

• Strong knowledge of housekeeping operations, cleaning techniques and maintenance procedures.
• Leadership and team management skills, with the ability to motivate others.
• Outstanding communication and interpersonal skills with guests and team members.
• Knowledge of health and safety regulations for housekeeping procedures and standards.

What we offer

• A competitive remuneration package.
• Private medical insurance.
• Career development opportunities.