E-commerce Specialist

About the role

Domes Resorts is looking for an E-commerce Specialist to grow its direct digital business across a portfolio of luxury resorts. You will manage day-to-day digital advertising, monitor and optimise performance, support the website and booking engine, and ensure the quality of analytics and tracking, working closely with internal teams and external partners.

Key responsibilities

• Manage, monitor and optimise paid campaigns on Google Ads, Meta Ads and travel platforms such as TripAdvisor, Booking.com Sponsored Placements and Expedia TravelAds to drive direct bookings and revenue.
• Track budgets, pacing, ROAS and conversion performance at hotel level and make data-led optimisations.
• Monitor e-commerce KPIs (bookings, room nights, revenue, conversion rate, traffic, cost) and report performance clearly to the commercial team.
• Ensure accurate tracking with GA4, Google Tag Manager, advertising pixels and UTM structures, and flag discrepancies.
• Support hotel websites and booking engines, including offers, landing pages and conversion journeys.
• Maintain Google Business Profiles, TripAdvisor profiles and OTA advertising interfaces.
• Collaborate with Marketing, Revenue, Sales, Reservations, hotel teams, agencies and technology partners.
• Support new hotel openings, seasonal launches and campaigns, and run competitor, market and channel analysis.
• Test new tools, campaign formats and automations.

Required profile

• Bachelor's degree in Marketing, Business Administration, Digital Marketing, Tourism, Economics or a related field.
• Minimum 2-3 years of experience in e-commerce, digital marketing, performance marketing or a similar role; hospitality or travel experience is a plus.
• Strong analytical mindset, organisation and attention to detail, with excellent communication and collaboration skills.
• Professional working proficiency in English.

Required skills

• Hands-on knowledge of Google Ads and Meta Ads.
• Web analytics, conversion tracking and attribution, including GA4 and Google Tag Manager.
• Reporting and data analysis in Excel and/or BI tools; Power BI is an advantage.
• Desirable: practical experience with travel advertising platforms and digital certifications.

What we offer

• A competitive remuneration package.
• Opportunities to grow and develop skills within a group with many positions.
• A safe and secure environment in a fast-paced organisation.

To apply, send your resume and cover letter; only shortlisted candidates will be contacted for an interview.