Content Reviewer with Dutch

About the role

A fast-growing global CX and digital services firm is looking for a Content Reviewer fluent in Dutch, based in Athens, Greece. The role involves answering customer questions and keeping interactions positive while following the brand's quality standards. Atlean World acts as the recruiter and offers support through the application process.

Key responsibilities

• Answer customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solve problems and create positive experiences for every customer
• Follow the brand's guidelines and quality standards on every interaction
• Log and update customer interactions in the relevant systems
• Work closely with the team to improve the service provided

Required profile

• Fluent Dutch and good English, with a minimum of B2 English and C1+ in the working language
• Strong communication and active listening skills
• Problem-solving mindset, patience, empathy and a positive attitude
• High school diploma or equivalent
• EU passport or Greek work permit (special cases reviewed by legal)
• Availability to work in shifts

Required skills

• Comfortable using computer systems and multitasking between tools
• Dutch and English

What we offer

• Relocation package: paid flight to Thessaloniki
• Choice of 2 weeks in a hotel (breakfast and dinner included) or 2 weeks in an Airbnb with kitchen
• €350 real-estate agency fee covered to help find permanent housing
• Support in finding permanent housing after relocation