Cluster Manager, Leisure Sales

About the role

Costa Navarino, a destination in Messinia with four 5-star resorts, four golf courses, many restaurants, bars and retail outlets, is looking for an experienced Cluster Senior Sales Manager. The role focuses on the high-end leisure segment and on exceeding hotel targets for room revenue in the leisure/transient segment, with a strong emphasis on markets in the CIS, Balkans and Central Europe.

Key responsibilities

• Build and maintain relationships with an established client portfolio and cultivate new client relationships through the full sales process.
• Develop and implement a strategic sales action plan with the Cluster Director of Sales to reach personal and cluster revenue targets.
• Lead budget planning and sales strategy for allocated markets, including budget analysis, strategy development and action planning.
• Oversee client meetings, FAM trips, trade shows and client entertainment, and act as main contact for trade partners on customer and contract issues.
• Maintain objectives and action plans for each key account and prospect, aligning with the hotel's marketing and budget plans during rate negotiations.
• Represent the property at trade fairs and promote the resort, while adhering to health and safety guidelines, hotel policies, SOPs and brand standards.

Required profile

• 10+ years of professional experience.
• At least 3 years in a senior hotel sales role within a luxury international brand.
• Experience in CIS/Balkan markets required.
• Bachelor's or Master's degree in Business, Psychology, Tourism, Law or Communication.
• Fluent in English and Russian.

Required skills

• Industry expertise and awareness of trends in the international leisure segment.
• Strong international network, especially in high-end leisure markets.
• Detail-oriented, analytical and proactive, resilient under pressure and adaptable across time zones.
• Team leadership and training capabilities, strong communication and negotiation skills.
• Willingness to travel extensively.

What we offer

• Competitive compensation package.
• Private medical plan.
• Ongoing training and development opportunities.
• Access to the Support Room online wellness platform and discounts at Marriott hotels worldwide.