Sales Development & Customer Account Manager - IT Sector

About the role

SYNTAX IT Group, an information technology consulting organization founded in 1984 and active in Greece, the Arabian Gulf and the EU, is looking for an experienced and motivated Sales Development & Customer Account Manager with extensive knowledge of the IT sector. The role sits in the Sales team and focuses on client acquisition, account management and business development.

Key responsibilities

• Drive new client acquisition and build strong relationships for long-term success.
• Work with internal and external IT stakeholders to identify the business value of IT solutions and improve customer satisfaction.
• Pursue new business opportunities within existing and potential customer networks.
• Manage and develop business relationships with assigned clients.
• Analyse sales metrics and trends to set and track ambitious sales targets, and report regularly with insights and recommendations.

Required profile

• B.Sc. in Information Technology, Business Administration or a related field; MBA or M.Sc. considered a plus.
• Proven work experience as a Sales Account Manager in the IT sector.
• Strong written and verbal English at a professional level.
• Advanced interpersonal skills and proven success in acquiring new clients and growing existing accounts.
• Good understanding of sales performance metrics and ability to collaborate with internal and external stakeholders.

Required skills

• Knowledge of CRM software.
• MS Office, particularly MS Excel.

What we offer

• A supportive and dynamic team environment.
• Comprehensive training and ongoing support.
• Competitive remuneration linked to skills and expertise.
• Focus on work-life balance.