Line Responsible – Road Freight Forwarding

About the role

We are seeking a motivated Line Responsible – Road Freight Forwarding to join our Freight Forwarding team in Sindos, Thessaloniki. In this position you will oversee the planning, coordination and execution of international road transportation operations, ensuring goods move efficiently while maintaining high customer satisfaction.

Key responsibilities

• Coordinate and manage international road freight shipments from order receipt to final delivery.
• Serve as the primary point of contact for assigned customers, carriers and overseas partners.
• Plan and optimise transportation solutions to achieve cost efficiency and service quality.
• Monitor shipment progress and proactively communicate updates to stakeholders.
• Arrange and manage full‑truckload (FTL), less‑than‑truckload (LTL) and groupage shipments.
• Liaise with carriers, subcontractors, warehouses, customs brokers and internal departments to ensure seamless operations.
• Negotiate transportation rates and service agreements with carriers.
• Resolve operational issues and transportation disruptions promptly and professionally.
• Prepare and process transport documentation, including CMRs and customs‑related documents.
• Monitor operational costs, profitability and service performance of assigned traffic lanes.
• Maintain accurate shipment records and update transport management systems.
• Ensure compliance with company procedures, customer requirements and applicable transportation regulations.

Required profile

• Good understanding of international road transportation networks and freight forwarding processes.
• Experience coordinating FTL, LTL and groupage shipments is considered an asset.
• Familiarity with transport documentation such as CMRs and customs paperwork.

Required skills

• Familiarity with CMR and customs documentation.