Lead IT Business Analyst (Agile)

About the role

Netcompany is hiring a Lead IT Business Analyst (Agile) in Athens to join its engineering teams working on large-scale transformation projects and products for the EU and Public Sector business units. The role leads business analysts, works closely with stakeholders such as government officials, and bridges customer needs with technical delivery.

Key responsibilities

• Provide leadership and mentorship to business analysts and guide their professional development
• Work with stakeholders, including government officials, to gather and analyse business requirements, identify areas for improvement and automation
• Perform gap analysis, propose solutions and lead backlog prioritization, keeping user requirements aligned with system capabilities
• Create documentation such as BRDs, use cases, user stories and functional specifications
• Act as liaison between customer stakeholders and technical teams, communicating issues and coordinating software customizations
• Lead User Acceptance Testing (UAT) and run unit and integration tests on customizations and custom development

Required profile

• Bachelor's degree in Business Administration, Information Technology or a related field; Master's degree and certifications (e.g. CBAP, CSPO) highly desirable
• 8+ years of experience as a Business Analyst, preferably in large-scale software implementation projects within the EU or public sector
• Proven ability to turn complex business requirements into actionable technical specifications
• Strong analytical, problem-solving and communication skills, and experience working with cross-functional teams

Required skills

• RDBMS concepts and SQL (Oracle or PostgreSQL)
• Agile methodologies, BPMN and Business Rules Management

What we offer

• Hybrid working model in a modern environment
• Competitive compensation and benefits package
• Health and life insurance, meal and commuting allowance
• Well-being activities on site and continuous learning (unlimited access to Udemy for Business, ad-hoc trainings)
• Personalized development plan