IT Manager - Luxury Hotel, Mykonos

About the role

Fouquet's Mykonos, the Barrière Group's first venture in Greece, is looking for a Digital Technology Supervisor (IT Manager) to oversee the digital backbone of the property. The goal is to keep all onsite systems running, guarantee 24/7 uptime for guest services and provide fast technical support to international guests and internal teams. The position is seasonal, starting as soon as possible until mid-October.

Key responsibilities

• Manage and monitor third-party maintenance providers and ensure hardware and software maintenance contracts are valid.
• Monitor the compliance and security of information systems and ensure daily backups and strict GDPR compliance.
• Maintain the LAN, indoor and outdoor Wi-Fi and server environments to avoid downtime.
• Provide white-glove technical support for guest requests on connectivity, in-room tech and smart systems.
• Administer and troubleshoot hospitality software such as PMS (Opera, Mews) and POS systems, and support the technical team on IPTV and guest entertainment systems.
• Oversee the lifecycle of workstations, staff mobile devices, printers and PBX telephony.
• Coordinate with local ISPs and software vendors, assist the Chief Engineer with IT budgets and inventory, build incident knowledge bases and train users on best practices.

Required profile

• 3 to 5 years of IT experience, preferably in a 5-star hotel or high-volume luxury environment.
• Degree in Computer Science, Information Technology or equivalent certifications (e.g. CCNA, Microsoft 365).
• Fluent English is mandatory; Greek is a significant advantage.
• Ability to stay calm and efficient during the busy summer season and to troubleshoot on the fly with a polite, hospitable manner.

Required skills

• Networking: VLANs, firewalls, access points.
• Windows and macOS.
• Cloud-based hospitality solutions.

Salary: €1,500 to €1,800 per month.