IT & Business Systems Specialist (ERP & Digital Transformation)

About the role

Ifansi, one of Greece's leading wholesale fabric companies, is looking for an IT & Business Systems Specialist to manage, support and continuously improve the company's business systems and IT environment. This is a key role combining technical expertise with business understanding and close collaboration across all departments, with an active part in improving business processes and supporting digital transformation.

Key responsibilities

• Manage and support business systems, including ERP and other applications, and monitor their performance to recommend improvements.
• Take part in implementing new applications, upgrades and digital transformation projects, and evaluate emerging technologies and AI-powered solutions.
• Provide day-to-day support for the ERP system and its users, and develop customizations, data fields, reports, scripts and scheduled jobs.
• Help with data maintenance and data quality, and work with external consultants on system enhancements.
• Coordinate and monitor IT infrastructure (servers, network, workstations, printers) with external IT support partners, and coordinate hardware and infrastructure upgrades.
• Support and train employees in the use of business applications and systems.

Required profile

• Bachelor's degree in Information Technology, Computer Science or a related field.
• Previous experience managing or supporting business systems, ERP or enterprise applications.
• Experience supporting, configuring or administering ERP systems (preferably SoftOne) is a strong advantage.
• Good knowledge of SQL (MSSQL) and database management fundamentals.
• Experience customizing business applications or building scripts, reports and automations is highly valued.
• Strong analytical thinking, problem-solving and organizational skills, and good command of English.

Required skills

• SQL (MSSQL) and database management fundamentals
• ERP administration and business application customization
• Understanding of IT systems, infrastructure and networking fundamentals

What we offer

• A direct contribution to the company's operations and digital transformation, working closely with all business functions.
• Participation in ERP, automation and business improvement projects.
• Continuous learning and professional development opportunities.
• Competitive compensation based on qualifications and experience.