CRM Specialist - Maternity Leave Cover (2026-2028)

About the role

Sephora is looking for a proactive, organized and detail-oriented CRM/Loyalty Specialist to cover maternity leave in Greece, on a temporary basis from 12.2026 to 01.2028. The specialist supports the planning, coordination and execution of CRM campaigns and exclusive pampering events for loyal clients, contributing to customer engagement, loyalty and retention.

Required profile

• Bachelor's degree in Marketing, Business Administration, Economics or a related field.
• 1-3 years of experience in CRM, Digital Marketing, Direct Marketing or a similar role.
• Good understanding of CRM and loyalty program principles, customer segmentation, customer lifecycle management and targeted communication strategies.
• Familiarity with CRM communication channels such as email, SMS and push notifications.
• Good command of written and spoken English.
• Nice to have: previous experience in retail, beauty or e-commerce; familiarity with Adobe Campaign or other CRM platforms; basic HTML knowledge; experience working with international teams and external agencies.

Required skills

• Good Microsoft Excel and PowerPoint skills.
• Analytical and problem-solving skills, with the ability to interpret campaign results and prepare performance reports.
• Strong organizational skills, attention to detail and ability to manage several projects and deadlines.
• Excellent communication and collaboration skills.