Assistant In-Room Dining Manager

About the role

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are committed to delivering exceptional dining experiences. We are seeking an experienced and passionate Assistant In‑Room Dining Manager to support the leadership of our In‑Room Dining operation and contribute to the continued success of our Food & Beverage Division.

Key responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees within the In‑Room Dining operation to ensure Four Seasons cultural and service standards are consistently met.
• Supervise the daily operation of In‑Room Dining, including Mini Bar operations and the coordination of special guest requests.
• Control labour and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while maximizing operational efficiency.
• Ensure exceptional service standards by maintaining quality, accuracy, presentation, and timely delivery of all In‑Room Dining orders.
• Communicate effectively with employees and managers to ensure operational needs are met and attend regular operational meetings.
• Plan schedules and monitor employee performance while fostering a positive and collaborative team environment.
• Lead and motivate the team by promoting the Four Seasons Golden Rule.
• Build and maintain strong guest relationships by anticipating needs and creating memorable in‑room dining experiences.

Required profile

• Previous leadership experience within a luxury hospitality or high‑end Food & Beverage environment.
• Strong operational knowledge of Food & Beverage service, preferably within In‑Room Dining.
• Demonstrated ability to lead, motivate, and develop high‑performing teams.
• Excellent communication, organizational, and interpersonal skills.
• Strong attention to detail and a passion for delivering exceptional guest experiences.
• Ability to thrive in a dynamic environment while balancing operational priorities and business objectives.
• Excellent command of the English language.

What we offer

• Competitive salary and comprehensive benefits package.
• Complimentary employee meals, bus transportation, and laundry services.
• Ticket Restaurant monthly allowance.
• Complimentary nights at Four Seasons Hotels & Resorts worldwide.
• Employee recognition program.
• Opportunities for global travel through task forces and transfers.
• Access to Four Seasons global training & development programs.