Slovak-Speaking Customer Support Representative (Remote, Greece)

About the role

An international team based in Greece is looking for Slovak-speaking client service representatives to work remotely from anywhere in Greece. The schedule is Monday to Friday, 8 hours per day, with occasional weekend shifts depending on the project. Applicants must hold the legal right to work in Greece; visa sponsorship is not available.

Key responsibilities

• Assist Slovak-speaking customers by phone, email and chat on products, orders, deliveries, billing and services.
• Guide customers through basic technical troubleshooting and product configuration.
• Handle complaints and resolve customer concerns.
• Record interactions and keep accurate case information in CRM systems.
• Investigate issues, coordinate with internal departments and follow up on outstanding cases.
• Carry out administrative and back-office support and use internal resources and knowledge bases to give accurate information.

Required profile

• C1/C2 level of Slovak.
• B2-C1 level of English, depending on the project.
• Legal right to work in Greece.
• Excellent communication and interpersonal skills, strong problem-solving and organisational abilities, and a customer-focused approach.

Required skills

• Comfortable working with digital tools and customer support systems.
• Ability to manage several tasks in a dynamic environment.

What we offer

• €1,300 gross per month for 14 months plus a performance-based bonus.
• Full relocation package: flight ticket, airport pick-up, 4 weeks of hotel accommodation and real estate agency fee.
• Fully paid training, structured onboarding and ongoing support during the first period.
• Potential career progression into quality assurance, training, mentoring or specialised support roles.