Service Specialist - Mimi Kakushi Restaurant

About the role

LUURA, a luxury hotel group, is hiring a Service Specialist for its Mimi Kakushi restaurant in Paros. The role delivers an exceptional dining experience combining refined restaurant service with strong knowledge of Japanese-inspired cuisine, culture and hospitality, embodying Omotenashi. It works closely with the restaurant management, kitchen, bar and service teams.

Key responsibilities

• Welcome guests warmly and deliver attentive, personalised service according to Mimi Kakushi standards.
• Guide guests through the menu, explaining dishes, ingredients, preparation methods, flavour profiles and Japanese dining traditions.
• Maintain knowledge of seasonal menus, signature dishes, daily specials, allergens and dietary requirements.
• Take accurate orders and communicate allergies, modifications and special requests to the kitchen and bar.
• Provide personalised menu recommendations and serve food and beverages promptly and elegantly.
• Manage assigned tables or sections, keeping them clean and organised, and monitor guest satisfaction.
• Coordinate with the kitchen, bar, Assistant Waiters and management, and attend daily briefings.
• Support opening and closing procedures, process bills and payments, and maintain cleanliness, hygiene and food safety.
• Handle trays, glassware, tableware and equipment safely.

Required profile

• Previous guest-facing restaurant service experience (Waiter, Chef de Rang or Service Specialist).
• Experience in Japanese, Asian, premium, fine-dining, luxury or lifestyle restaurants is an advantage.
• Oral English proficiency; additional languages are an advantage.
• Eligibility to work in EU countries.
• Physically able to stand for long periods and carry trays and equipment.

Required skills

• Restaurant service procedures, order taking, table management, service sequence and billing.
• Strong communication, teamwork and attention to detail.
• Ability to stay calm and professional in a fast-paced environment.

What we offer

• Team rates at LUURA, Ennismore and Accor properties worldwide.
• Discounts at restaurants, bars and cafes.
• Access to art, cultural events and live music nights.
• Recognition, team spaces and accommodation where applicable.