Part-Time IT Support & Systems Administrator

About the role

CPA Kudos Greece, an audit and advisory firm founded in 2020, is looking for an experienced part-time IT Support & Systems Administrator. You will take a hands-on role managing, maintaining and securing the company's IT infrastructure, acting as the main point of contact for all IT matters.

Key responsibilities

• Provide hands-on technical support to employees, remotely and on-site, diagnosing and resolving issues
• Install, configure, maintain and troubleshoot computers, software and peripherals
• Administer Microsoft 365, corporate email accounts, user accounts and access permissions
• Maintain SharePoint Online sites and Microsoft 365 collaboration tools (Teams, OneDrive), including document libraries and permissions
• Configure, monitor and maintain servers, network infrastructure and IT systems
• Perform and verify backups, manage software updates and antivirus protection, and implement cybersecurity controls
• Diagnose hardware, software, network and system issues, using external IT providers when needed
• Maintain documentation of systems, equipment, configurations and access rights
• Improve IT processes, system performance and information security
• Set up IT access for new employees, update permissions on role changes and revoke access when employees leave

Required profile

• Degree in Information Technology, Computer Science or a related discipline, or equivalent professional experience
• Proven hands-on IT support and systems administration experience, preferably in a professional services environment
• Strong troubleshooting skills across hardware, software, network connectivity and business applications
• Sound knowledge of information security, backup and recovery and data protection
• Proactive, well-organized, able to work independently and manage priorities
• Good command of written and spoken English

Required skills

• Windows operating systems and Microsoft 365 administration (Exchange Online, Outlook, Teams, OneDrive)
• SharePoint Online maintenance, user permissions and access management
• Server and network administration, user account management and access controls
• Microsoft certifications are an advantage

What we offer

• Competitive remuneration commensurate with experience and qualifications
• Performance-based bonus scheme
• Continuous professional development through training and seminars
• Opportunities for professional growth