Data Analyst - DH Pay

About the role

Delivery Hero Payments S.A., a licensed payment institution in Greece serving the Delivery Hero group's EU marketplace platforms, is looking for a Data Analyst in its Athens office. The analyst owns the data behind payment and compliance operations, turning data from multiple systems into clear reporting and recommendations for senior stakeholders, and works with Compliance, Operations, Finance, Risk, Product and Group BI teams.

Key responsibilities

• Own and lead analysis across DH Pay, presenting structured findings and recommendations to Senior Management
• Build and maintain dashboards and reports (SQL, BI tools) on KYB, payment, compliance and operational KPIs, defining KPIs with stakeholders
• Analyse payment performance, diagnose root causes and propose recommendations
• Reconcile data from multiple platforms, including vendor usage reports against system usage, and document discrepancies
• Prepare analysis-ready datasets, resolve duplicates and inconsistencies, and maintain shared data definitions
• Support compliance reporting for KYB, AML and regulatory requirements
• Define data requirements and validate data during UAT with BI and engineering teams
• Size the impact of improvements by quantifying costs, savings and success metrics

Required profile

• Bachelor's degree in Business, Finance, Information Systems, Economics, Statistics or a related field
• 3-5 years as a Data Analyst, BI Analyst or similar, ideally in payments, FinTech, banking or another regulated environment
• Excellent command of Greek and English (written and spoken)
• Nice to have: understanding of payment ecosystems, reconciliation, payouts or fraud/risk analytics, and familiarity with KYC/KYB, AML or compliance processes

Required skills

• Strong SQL and spreadsheet skills (Excel or Google Sheets)
• Experience with BI tools such as Looker, Tableau
• Managing, reconciling and analysing large datasets
• Nice to have: Python or R for analysis, including segmentation and regression

What we offer

• Remuneration package, meal card and cafeteria
• Private medical and life insurance from day one
• Online training platform and in-house gym
• Remote fitness sessions and classes