Mid-Level IT Business Analyst

About the role

Agile Actors is a tech company that supports technical teams for international and Greek clients, working with partners such as Austrian Post, Red Hat and Swissquote. It is looking for a Mid-Level IT Business Analyst to join one of its local teams in Athens, working with clients to deliver technology solutions.

Key responsibilities

• Gather, analyse and document business requirements through workshops, interviews and data analysis.
• Translate needs into functional specifications, user stories, process flows and acceptance criteria.
• Collaborate with Engineering and QA to clarify requirements, support implementation and validate delivered functionality.
• Model current and future state processes (BPMN/UML diagrams, flowcharts) and identify improvements.
• Support Agile ceremonies (refinement, planning, reviews) so requirements are clear and ready.
• Assist with UAT planning and execution: test scenarios, support business users and track issues.
• Identify and manage dependencies, assumptions and risks, and communicate with stakeholders.
• Contribute to documentation and knowledge sharing (Confluence or similar).

Required profile

• 2-4 years of experience as an IT Business Analyst, Functional Analyst or similar role.
• Experience with Agile/Scrum teams and turning requirements into deliverables.
• Ability to write clear user stories, use cases and acceptance criteria.
• Strong analytical skills, attention to detail and comfort with complex systems.
• Strong communication skills and ability to bridge technical and non-technical stakeholders.
• Nice to have: degree in Computer Science, Information Systems, Engineering or a related field; familiarity with APIs and integrations; experience with Jira/Confluence, Miro, Visio or draw.io.

What we offer

• Tailored remuneration package with a competitive salary.
• Private health care insurance and a ticket restaurant card.
• Psychological support with a professional helpline, including 5 free sessions.
• Internal coaching program, personal development plan and 360 feedback model.
• Unlimited training resources, including Udemy, Coursera and Pluralsight from day one.
• Career pathways with mentoring and leadership programs, internal communities (chapters) and an onboarding buddy.
• Flexible working conditions tailored to the assigned account.