IT Support Specialist – Global GameTech Company

About the role

Novibet is looking for an IT Support Specialist to join its fast‑growing international GameTech team. You will provide day‑to‑day technical assistance across the company, ensuring that hardware, software and network services run smoothly.

Key responsibilities

• Install and configure computers, printers, scanners, software and network equipment.
• Monitor and maintain IT systems and networks, responding promptly to incidents.
• Deliver technical support via in‑person, email, chat or phone channels.
• Set up user accounts for new employees and manage access rights.
• Repair or replace faulty equipment and keep the asset management system up to date.
• Log all issues accurately and research solutions for hardware and software problems.
• Coordinate procurement and deployment of new hardware.

Required profile

• University or postgraduate degree in a relevant field.
• 1–2 years of experience in a similar IT support role.
• Logical, technical mindset with strong problem‑solving abilities.
• Ability to meet strict deadlines, prioritize tasks and pay close attention to detail.
• Fluent English, both written and spoken.
• General computer literacy.

Required skills

• Hardware installation and troubleshooting.
• Software configuration and troubleshooting.
• Network monitoring and basic networking knowledge.
• Asset management and inventory tracking.

What we offer

• Competitive salary and bonus scheme.
• Group health and medical insurance.
• Modern equipment and tools.
• Career development, performance management and training.
• Free access to an in‑house gym.
• Shuttle buses, car‑pooling options and other transportation benefits.
• Inclusive, multicultural work environment with regular team‑building activities.