IT Administrator (Microsoft 365 & Infrastructure)

About the role

Neptune Lines, part of Neptune Group, is a finished vehicle logistics provider operating across Europe, North Africa and the Black Sea. It is looking for an experienced IT Administrator (Microsoft 365 and infrastructure) to join its IT team and support group companies across several locations. Reporting to the IT Manager, the role works alongside IT administrators and an in-house Cyber Security Specialist in a hands-on position covering Microsoft cloud services, hybrid infrastructure, endpoint management and user support.

Key responsibilities

• Administer Microsoft 365 services (Exchange Online, Teams, SharePoint Online, OneDrive)
• Maintain hybrid identity services (Active Directory, Microsoft Entra ID, synchronization, Group Policy) across locations
• Manage user accounts, licenses, permissions and access during onboarding, role changes and offboarding
• Administer Microsoft Intune for device enrolment, configuration, app deployment, updates and compliance
• Maintain Conditional Access, MFA and related access controls with the IT Manager and Cyber Security Specialist
• Monitor and troubleshoot Windows Server, VMware, Azure VMs and associated services
• Configure and support workstations and laptops, including software deployment, patching and remote management
• Monitor backups, resolve failures, run restore tests and contribute to disaster recovery testing and documentation
• Support office and cloud connectivity, run infrastructure health checks and escalate issues
• Provide user support and track incidents and requests in the IT ticketing system
• Implement security controls, maintain technical documentation and asset records, and take part in upgrades and migrations
• Coordinate with vendors and support IT purchasing and invoice processing

Required profile

• University degree in Computer Science, Information Technology, Information Systems or a related discipline, or equivalent professional experience
• At least five years of hands-on experience in IT systems administration or a similar role
• Experience administering Microsoft 365, Microsoft Entra ID and hybrid Active Directory across multiple locations
• Hands-on experience with Microsoft Intune, endpoint compliance, Conditional Access and MFA
• Strong experience in Windows Server and Windows client administration, troubleshooting and patching
• Experience with VMware and Microsoft Azure infrastructure
• Experience with backup platforms, system and data recovery, and disaster recovery arrangements
• Excellent Greek and English, including explaining technical matters to non-technical colleagues

Required skills

• Understanding of IT security principles such as least privilege and secure configuration
• Strong troubleshooting and analytical skills
• Organizational skills and good verbal and written communication

Assets: familiarity with Sophos firewalls, Veeam/Acronis/NetWorker, Microsoft Defender and Sentinel, PowerShell scripting, Cisco Call Manager, Darktrace NDR and Sophos MDR. Compensation details are shared with candidates before interviews.