Hotel Manager – Luxury 5‑Star Resort
Mar-Bella Collection Greece · Athènes
Περιγραφή θέσης
About the role
We are looking for an experienced Hotel Manager to join Mar‑Bella Collection and take a key leadership role in delivering operational excellence, exceptional guest experiences and strong business performance. The position combines operational leadership, financial responsibility, people development and guest‑experience management.
Key responsibilities
- Lead and coordinate the day‑to‑day operation of the hotel, ensuring consistency, efficiency and service excellence across all departments.
- Work closely with department heads (Rooms, Front Office, Housekeeping, F&B, Culinary, Engineering) to ensure seamless collaboration and alignment with objectives.
- Monitor hotel performance against operational and financial targets and take timely corrective actions.
- Maintain visible, hands‑on presence throughout the property, supporting teams during peak periods.
- Inspire, coach and develop senior staff, fostering a culture of accountability, collaboration and continuous improvement.
- Oversee workforce planning, performance management, talent development and employee retention.
- Ensure guest satisfaction remains central to decision‑making, addressing feedback and driving service quality improvements.
- Safeguard assets, enforce preventive maintenance, safety and security standards, and ensure compliance with legal and health regulations.
Required profile
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration or a related field.
- Minimum 3 years of experience as a Hotel Manager or in a comparable senior leadership role within a 5‑star luxury hotel or resort.
- Proven ability to lead, motivate and develop senior operational teams.
- Strong commercial and financial awareness, with experience managing budgets, operational performance and cost control.
- Excellent knowledge of luxury hospitality standards and guest‑experience principles.
- Excellent command of Greek and English, with strong communication and interpersonal skills.
- High level of professionalism, reliability, discretion and personal accountability.
Required skills
- Strong working knowledge of Microsoft Office.
- Experience with hotel management systems.
What we offer
- Competitive remuneration package.
- Permanent, year‑round, full‑time employment contract.
- Accommodation and daily meals provided.
- Complimentary use of hotel gym facilities.
- Private medical insurance.
- Continuous learning and professional development opportunities.
- Career growth within a growing luxury hospitality group.
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Mar-Bella Collection Greece
Athènes
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