Head of AML, Regulatory and Compliance

About the role

eFood, part of the Delivery Hero Group, is looking for a Head of AML, Regulatory and Compliance to join its Athens-based office. The role covers the licensed payment institution's AML, regulatory and compliance affairs, including AML/CTF, licensing, sanctions compliance, third-party risk management and communication with the local regulator. It reports to the Managing Director and to the Board of Directors.

Key responsibilities

• Develop, analyse gaps in, implement and monitor a compliance programme covering PSD2/PSD3, AML/CTF, card scheme compliance, enterprise risk assessments, fraud, anti-bribery and corruption, data privacy, cybersecurity and regulator guidelines.
• Build and run a fit-for-purpose AML programme: AML risk assessment, CDD/KYC policies, transaction and account monitoring, enhanced due diligence, SAR screening (sanctions, PEP, adverse media) and regulatory reporting, plus AML training and a group-wide compliance culture.
• Lead regulatory assessments for expanding the payments business, coordinate internal and external audits, manage findings and work closely with regulators.
• Support passporting of payment services to other EU countries, new products such as e-wallets and BNPL, and give compliance advice to Sales, Product and Operations.
• Contribute to Board and General Assembly minutes, contract reviews and ad hoc regulatory requests such as fit-and-proper questionnaires.
• Stay up to date on fintech regulations and emerging technologies and update programmes accordingly.

Required profile

• University degree in Law, Economics or a related field.
• 8+ years of AML, regulatory and/or compliance experience in a financial institution (bank, payment institution, e-money institution).
• Proven track record developing and managing AML programmes and compliance projects, and managing relationships with regulators.
• Ability to lead a team of AML and regulatory staff and work with cross-functional teams and senior executives.
• Excellent command of Greek and English, written and spoken.
• Strong analytical, problem-solving and communication skills, able to perform under pressure.

What we offer

• Remuneration package tailored to the candidate.
• Restaurant card for meals and food supplies.
• Private medical and life insurance from day one.
• Online training platform for personal and professional growth.
• Cafeteria and in-house gym, plus remote fitness sessions.
• A fast-growing multinational company with a creative and fun working environment.