Claims Analyst – Demurrage and Post-Fixture Claims

About the role

Trafigura is looking for a Claims Analyst to join its Athens-based Claims Team, which centrally manages all demurrage and post-fixture claims for the group's global Oil and Dry Cargo operations. The role protects the company's commercial and financial interests by managing claims from submission through negotiation to settlement, working with shipowners, brokers, counterparties and internal commercial teams.

Key responsibilities

• Analyse, prepare and review demurrage and non-demurrage post-fixture items such as deviation, speed up, heating, purging, port costs, freight differential and war risk costs.
• Manage the claims process end-to-end, from initial submission through negotiation with owners and counterparties to settlement.
• Collaborate with internal commercial teams to maximise recoveries and minimise losses.
• Negotiate each line item with customers and build strong working relationships with them.
• Support exposure management through contract reviews, negotiation input and annual reporting, and raise awareness of risk exposure across the business.
• Report P&L to internal stakeholders.

Required profile

• Bachelor's degree in Shipping, Economics or a related subject.
• Fluent English (C2 level or equivalent), written and spoken.
• Preferred: Master's degree in Shipping, Economics, Finance or a related field; previous experience in claims or operations; familiarity with charter party terms and conditions; prior contact with chartering or deals desk teams.

Required skills

• Understanding of shipping terminology and maritime commercial practices.
• Excellent proficiency in the MS Office suite.
• Preferred: experience with ERP systems.