Assistant Store Manager – Sneaker10 Ioannina

About the role

Cosmos Sport SA, a member of JD Sports Fashion Plc with 106 physical stores in Greece and Cyprus and five retail brands including Sneaker10, is looking for an Assistant Store Manager for its Sneaker10 store in Ioannina. The Assistant Store Manager is accountable for every aspect of the store's operations, builds team capability and drives results while handling talent acquisition and people development.

Key responsibilities

• Customer: maintain an exceptional service experience, foster client relationships and run clienteling initiatives and events with other departments to secure client loyalty
• Team: train, mentor and coach the team, promote an entrepreneurial spirit, ensure a safe and compliant workplace and keep everyone informed on products, policies and procedures
• Recruitment: attract and recruit talent through networking and scouting
• Retail: lead day-to-day operations, monitor productivity against KPIs, plan staff schedules and work with Marketing, VM and Commercial to retain customers

Required profile

• University degree or equivalent qualification
• 2-3 years' experience in retail, preferably fashion
• Excellent English and computer skills, numerical and analytical knowledge to monitor KPIs
• Leadership skills, business orientation and customer service orientation
• Passion for sports and fashion, willingness to learn and tackle new challenges

Required skills

• Sound working knowledge of Microsoft Office
• Excellent verbal, written and interpersonal skills

What we offer

• Competitive compensation package and performance bonus
• Health insurance program
• Career development, education programs and university partnership discounts (up to 75% at the European University of Cyprus, up to €3,000 at UCLan, up to 60% at Mediterranean College)
• Free diagnostic tests at Euromedica centres and access to a mental health platform
• One day off per year under the "parents' day off" program
• Employee discount across all brands