Arabic-Speaking Customer Service Representative

About the role

We are looking for a passionate and self‑motivated professional to join our Customer Experience Team.

Key responsibilities

• Deal with clients’ inquiries via live chat, email and telephone.
• Perform personal clientele analysis and take actions as required.
• Handle client inquiries appropriately and ensure high‑level service is provided.
• Promote available products and services to clients.
• Develop and maintain excellent relationships with prospective and existing clients.
• Cooperate effectively with other departments as required.
• Contribute to team effort by achieving targeted results.

Required profile

• Degree in a business‑related field.
• Client handling experience in the financial services sector is a definite plus.
• Fluent Arabic speaker with excellent oral and written skills in English.
• Ability to multitask and maintain a high level of organization.
• Outstanding communication and interpersonal skills.
• Excellent computer literacy.
• Valid work permit required.

What we offer

• Attractive remuneration package.
• Intellectually stimulating work environment.
• Continuous personal development and international training opportunities.