Waiter/Waitress – Luxury Hotel Dining

About the role

Conrad Athens The Ilisian, a new luxury hotel located within The Ilisian in central Athens, is looking for a Waiter/Waitress. You will be part of the team that creates unforgettable dining experiences, welcoming guests, serving them and anticipating their needs so that every guest feels welcomed and valued.

Key responsibilities

• Welcome guests warmly, provide menus and make sure they have a comfortable dining experience.
• Take accurate food and drink orders, with thorough knowledge of the menu and beverage offerings.
• Serve food and beverages promptly, meeting presentation and service standards.
• Anticipate guests' needs and offer additional items or adjustments.
• Handle guest concerns or complaints quickly and professionally, escalating to management when necessary.
• Work with kitchen staff to ensure timely and accurate order delivery.
• Help keep the dining area clean and organised, including tables, utensils and service areas.
• Take part in pre-shift briefings on daily specials and operational updates.
• Follow company policies, especially health and safety standards.

Required profile

• At least 2 years of experience in a similar role in a luxury hotel or fine dining restaurant.
• Strong passion for guest service and hospitality.
• Excellent communication in Greek and English; other languages are a plus.
• Ability to work well in a team in a fast-paced environment, with professionalism and poise.
• Dynamic personality, keen attention to detail and a proactive approach to guest engagement.

Required skills

• Familiarity with POS systems.
• Basic knowledge of food and beverage service protocols.

What we offer

• A competitive remuneration package.
• Private medical insurance.
• Career development opportunities.