Senior Groups & Events Executive

About the role

The Conrad Athens The Ilisian, a new luxury hotel located within The Ilisian in central Athens, is looking for a Senior Groups & Events Executive. The role manages incoming groups and events inquiries, prepares tailored proposals, negotiates contracts and works with Sales, Revenue Management and Operations teams to turn leads into confirmed bookings.

Key responsibilities

• Manage and convert groups and events inquiries with timely follow-up
• Prepare proposals, contracts and event quotations in line with hotel pricing and commercial strategy
• Build and maintain relationships with clients, agencies and event planners
• Collaborate with Sales, Revenue Management and Operations on event planning and execution
• Negotiate rates, terms and conditions while keeping profitability and customer satisfaction
• Maintain accurate records of opportunities and client interactions in CRM systems (Delphi, Opera, OnQ and others)
• Monitor conversion performance and identify ways to improve sales effectiveness
• Carry out site inspections and client meetings when needed

Required profile

• Bachelor's degree in hospitality management, Business Administration or a related field
• Minimum of 4 years' experience in a similar role
• Fluency in Greek and English, written and spoken; additional languages are an asset
• Strong organizational, negotiation, communication and relationship-building skills

Required skills

• Understanding of hotel sales, group and event planning and revenue management
• Proficiency in Microsoft Office
• Experience with Delphi, Opera, OnQ and event management systems is highly desirable

What we offer

• A competitive remuneration package
• Private medical insurance
• Career development opportunities