General Manager - Elatos Mountain Resort, Parnassos

About the role

LAMPSA Hellenic Hotels S.A., a leading Greek luxury hospitality group, is seeking an experienced General Manager to lead the pre-opening and operation of Elatos Mountain Resort, a new year-round mountain destination in Parnassos and a member of Emblems Collection by Accor. The resort combines hospitality with outdoor adventure, wellness, gastronomy and family experiences across all four seasons. The GM joins during pre-opening and works closely with LAMPSA and Emblems Collection.

Key responsibilities

• Lead the resort through pre-opening, launch and stabilisation
• Build and inspire a strong leadership and service team
• Create an exceptional guest experience combining hospitality, outdoor activity, wellness, gastronomy and family experiences
• Develop a four-season activity programme and build partnerships with local guides, activity providers, producers and destination partners
• Oversee all resort operations with an emphasis on personalised service and operational excellence
• Drive commercial and financial performance while protecting guest experience quality
• Work with ownership and Sales & Marketing to build year-round demand
• Position Elatos as one of the leading year-round mountain resorts in the Mediterranean

Required profile

• Proven experience as a General Manager, Resort Manager or senior operational leader in a luxury, upper-upscale or destination resort
• Strong experience in a mountain, alpine or nature-led resort; a European mountain or four-season resort background is particularly relevant
• Understanding of year-round resort operations, seasonality and outdoor guest experiences
• Understanding of wellness, active lifestyle, experiential travel and family leisure
• Commercial and financial acumen combined with a hands-on operational approach
• Ability to build, motivate and retain a strong team
• Experience with chalets, villas or residences is an advantage; pre-opening or repositioning experience is welcome but not essential
• Fluency in English and Greek