Wavespace Experience Designer

About the role

EY Wavespace is looking to grow its Athens office and add an Experience Designer. The role helps design bespoke and repeatable experiences for internal and external clients, working with Experience Leaders and Managers to turn client visions into strategies. The position is hybrid in Athens.

Key responsibilities

• Work with the Wavespace team and Service Line and Sector teams to develop Wavespace experiences
• Define strategy and design solutions using stakeholder interviews, research, personas, user needs, journey maps and business requirements
• Facilitate sessions for internal clients with design thinking methodology, interpreting needs in real time and creating frameworks, activities and templates
• Collaborate with EY resources outside the Wavespace network and integrate their tools and services into the experience
• Prototype frameworks, diagrams, interfaces or slides, and design session materials and deliverables
• Support clients with collaboration software such as Miro, Mural, Mentimeter, FigJam and Figma
• Support the Experience Leader and Managers with project management and session facilitation, and large-scale event management and planning
• Build long-term relationships with internal clients and networks, and explain the value of design to business leaders

Required profile

• 4+ years of professional experience, including consulting, digital/innovation, product management with a commercial element, event management and large-scale meeting facilitation
• Professional or high-level education in a design field (visual, interaction, industrial, digital, etc.)
• Background in in-house design/innovation or in a design/innovation consultancy
• Strong client-facing consulting experience and subject-matter expertise in collaborative session design
• Ability to manage ambiguity and change, and to oversee the delivery of high-quality, outcome-focused Wavespace sessions

Required skills

• Design thinking and workshop facilitation
• Event management and planning
• Familiarity with digital collaboration platforms (Miro, Mural, Mentimeter, FigJam, Figma)
• Preferred: digital transformation, customer experience mapping, design thinking and project delivery experience

What we offer

• Unlimited access to educational platforms, EY Badges and EY Degrees, with coaching and international project exposure
• Access to GenAI tools and a competitive rewards package depending on experience
• Flexible hybrid working, short Fridays, Flex Day and Together Day
• Health and life insurance, income protection and a benefits club card