Villas Trainee – Luxury Resort

About the role

The Romanos, a Luxury Collection Resort at Costa Navarino in Messinia, Greece, is looking for a Villas Trainee. You will help create memorable stays for Ionian Exclusive guests through attentive, discreet and personalised service, anticipating and responding to their needs with impeccable hospitality.

Key responsibilities

• Assist with preparing suites and villas and fulfilling guest requests before arrival
• Support the team in anticipating and responding to guest needs
• Assist with daily amenities and food and beverage service in suites and villas
• Support departure arrangements and help with guest belongings when required
• Learn about resort facilities, activities and guest services, and assist with resort transfers
• Communicate guest requests to the relevant departments and follow up as instructed
• Follow hotel etiquette, health and safety rules, hotel policies, SOPs and brand standards, and attend required training

Required profile

• Student or graduate of an IEK or a two-year technical program, preferably in hospitality or a related field
• Good command of Greek and English; additional languages are an advantage
• Positive, warm and professional approach towards guests

Required skills

• Good communication and guest service skills
• Basic computer skills and willingness to learn hotel systems

What we offer

• Private medical plan
• Accommodation near Costa Navarino for eligible associates
• Meals provided on site
• Uniform and laundry service (where applicable)
• Ongoing training and development, task force assignments at Marriott hotels abroad, and a multicultural international work environment
• Use of resort facilities, access to the online wellness platform, employee discounts and associate benefits worldwide