Trainee Welcome Ambassador

About the role

Costa Navarino, a destination resort complex in Messinia, Greece, is looking for a Trainee Welcome Ambassador to join its team in 2027. The role supports the Welcome Ambassadors team in creating warm, personalised arrival and departure experiences, giving hands-on experience in Welcome operations and building guest service skills and knowledge of luxury hospitality standards.

Key responsibilities

• Welcome and assist guests on arrival and departure in a warm and professional manner
• Assist with the safe handling, storage and timely delivery of guests' luggage
• Escort guests to their rooms and give a personalised introduction to the Resort and its facilities
• Respond to guest questions and escalate requests or concerns to the appropriate supervisor
• Support guest transportation within the Resort using golf buggies when required
• Report guest, operational or technical issues and ensure equipment is maintained in good condition
• Follow Health & Safety requirements, hotel policies, SOPs and Brand Standards, and take part in training and development

Required profile

• Good command of English; knowledge of other languages is an advantage
• Valid driving licence is mandatory
• Strong communication and teamwork skills
• Positive, energetic and guest-focused approach

What we offer

• Private medical plan
• Accommodation near Costa Navarino for eligible associates
• Meals provided on site
• Uniform and laundry service (where applicable)
• Ongoing training and development, including task force assignments at Marriott hotels abroad
• Use of Costa Navarino facilities (subject to internal policies) and access to the online wellness platform
• Employee discounts and associate benefits worldwide