Team Leader, Housekeeping - The Westin Resort

About the role

Costa Navarino, a sustainable resort destination in Messinia, Greece, is looking for a Team Leader, Housekeeping for The Westin Resort. You will coordinate and supervise the daily work of the Housekeeping team, making sure guest rooms and public areas meet hotel standards while supporting the team and keeping guest satisfaction high.

Key responsibilities

• Coordinate and supervise the daily work of the Housekeeping team.
• Inspect the cleanliness and preparation of guest rooms and public areas before release.
• Allocate daily tasks, monitor completion and ensure compliance with hotel cleanliness and brand standards.
• Train and support new team members and give guidance during daily operations.
• Monitor the use and availability of linen, amenities, cleaning products and other supplies.
• Report issues, damages and shortages to the Housekeeping Manager and work with Front Office, Maintenance and other departments to resolve them.
• Manage unexpected needs and schedule changes while keeping hygiene and safety standards.

Required profile

• IEK qualification or a two-year technical qualification in Hospitality, Housekeeping or a related field.
• At least 4 years of experience in a similar role in a hotel of comparable category.
• Good knowledge of housekeeping techniques, procedures and standards.
• Strong supervisory and delegation skills, and excellent organisational and time-management skills.
• Guest-focused, proactive, adaptable, with strong communication skills and the ability to lead and coach a team.

Required skills

• Good knowledge of English.
• Knowledge of hotel systems, including Opera PMS and Marriott systems such as GXP and MGS.

What we offer

• Private medical plan.
• Accommodation near Costa Navarino for eligible associates.
• Meals provided on site.
• Uniform and laundry service (where applicable).
• Ongoing training and development, task force assignments at Marriott hotels abroad, and a multicultural international work environment.
• Use of Costa Navarino facilities (subject to internal policies), access to the online wellness platform, recognition initiatives, employee discounts and benefits worldwide.