Systems & Data Operations Specialist (Associate)

About the role

We are seeking a motivated and detail‑oriented Systems & Data Operations Specialist (Associate) to join our Engagement Operations & Data Quality team in Athens. This back‑office role focuses on systems administration, data quality, invoicing support and internal service delivery.

Key responsibilities

• Administer the Entersoft platform, maintaining accurate client, recipient and contact data.
• Review contracts and documentation to validate data and process recipient changes.
• Produce system extracts and reports for business requests within agreed timelines.
• Monitor the central invoices mailbox, respond to requests and provide invoice documentation.
• Support clients and internal teams with system and e‑invoicing queries, resolving data discrepancies.
• Manage e‑ticketing requests, assigning or escalating issues and tracking them to closure.
• Perform routine data‑quality checks, identify recurring issues and suggest process improvements.

Required profile

• Bachelor’s degree in Business Administration, Accounting or a related field.
• 0‑2 years of experience in systems support, data administration, invoicing or customer service.
• Fluency in Greek and English with strong written and verbal communication skills.
• High attention to detail and strong organizational and problem‑solving abilities.
• Ability to work independently and collaboratively with various stakeholders.

Required skills

• Strong digital literacy and confidence using business systems.
• Practical proficiency in Microsoft Excel for data management and reporting.
• Experience with the Entersoft platform or similar ERP systems.

What we offer

• Hybrid working model supporting work‑life balance.
• Collaborative office spaces to spark creativity.
• Local and global career growth opportunities.
• Continuous learning and professional certification support.
• Extra leave days and wellness initiatives for well‑being.
• Inclusive team environment where your impact is valued.