Store Manager – Sneaker10, Nea Ionia

About the role

Cosmos Sport SA, a member of JD Sports Fashion Plc with 109 physical stores across Greece and Cyprus, is looking for a Store Manager for its Sneaker10 store in Nea Ionia. The Store Manager is accountable for every aspect of the store's operations, builds team capability and drives results while ensuring a world-class guest experience.

Key responsibilities

• Customer: maintain an exceptional in-store service experience, foster client relationships and run clienteling initiatives and events with other departments to secure client loyalty
• Team: train, mentor and coach the team, promote an entrepreneurial spirit, ensure a safe and compliant workplace and keep everyone informed on products, policies and procedures
• Recruitment: attract and recruit talent through networking and scouting
• Retail: lead day-to-day operations, monitor productivity against KPIs, plan staff schedules and work with Marketing, VM and Commercial to retain customers

Required profile

• University degree or equivalent qualification
• Minimum 2 years' experience managing a standalone retail store or department store floor
• Excellent English and computer skills, and strong verbal, written and interpersonal skills
• Numerical and analytical knowledge to monitor KPIs, leadership skills and business orientation
• Passion for sports and fashion, willingness to learn and tackle new challenges

Required skills

• Sound working knowledge of Microsoft Office
• Excellent communicator with a positive, energetic and motivating style
• In-depth knowledge of basic business management processes

What we offer

• Competitive compensation package and performance bonus
• Health insurance program and integrated health and well-being support, including free diagnostic tests and access to a mental health platform
• Career development, education programs and university partnership discounts (up to 75% at the European University of Cyprus, up to €3,000 at UCLan, up to 60% at Mediterranean College)
• One day off per year under the parents' day off program, and a generous employee discount across all brands