Store Manager – Cosmos Sport, Agios Nikolaos

About the role

Cosmos Sport SA, a member of JD Sports Fashion Plc and an omnichannel retailer of sportswear, street style and limited items, is looking for a Store Manager for its store in Agios Nikolaos, Crete. The Store Manager is accountable for every aspect of the retail store's operations, builds team capability and drives results while handling talent acquisition and people development.

Key responsibilities

• Customer: maintain an exceptional in-store service experience, foster client relationships and implement clienteling initiatives and events with other departments to secure client loyalty
• Team: train, mentor and give constructive feedback, coach team members, promote an entrepreneurial spirit and ensure a safe, compliant and healthy workplace
• Recruitment: attract and recruit talent through networking and scouting, and keep the team informed on products, policies and procedures
• Retail: lead day-to-day operations, monitor productivity against KPIs, plan staff schedules and work with Marketing, VM and Commercial to retain customers

Required profile

• University degree or equivalent qualification
• At least 2 years' experience managing a standalone retail store or department store floor
• Excellent English and computer skills, and strong verbal, written and interpersonal skills
• Numerical and analytical knowledge to monitor KPIs, leadership skills and business orientation
• Passion for sports and fashion, willingness to learn and tackle new challenges

Required skills

• Sound working knowledge of Microsoft Office
• Excellent communicator with a positive, energetic and motivating style
• In-depth knowledge of basic business management processes

What we offer

• Competitive compensation package and performance bonus
• Health insurance program and integrated health and well-being support, including free diagnostic tests and access to a mental health platform
• Career development, education programs and university partnership discounts (up to 75% at the European University of Cyprus, up to €3,000 at UCLan, up to 60% at Mediterranean College)
• One day off per year under the parents' day off program, and a generous employee discount across all brands