Quality Assurance Manager (Hospitality)

About the role

Domes Resorts is seeking a Quality Assurance Manager to oversee a cluster of hotels, ensuring they meet the highest brand quality standards while integrating sustainable practices. Reporting to the Senior Quality Assurance Manager, you will play a key part in maintaining health, safety, and environmental compliance across the portfolio.

Key responsibilities

• Conduct brand audits and internal inspections across designated hotels.
• Ensure compliance with health, safety, hygiene regulations, including ISO and HACCP standards.
• Coordinate the availability and proper use of printed collateral and signage related to health & safety, sustainability, and brand.
• Monitor adherence to local and national regulations.
• Prepare and present regular reports on quality performance.

Required profile

• Minimum 3 years of experience in hospitality, quality, or compliance.
• Bachelor's or Master's degree in Hospitality Management, Business Administration, or Engineering.
• Deep knowledge of international hospitality quality standards (e.g., Marriott, Hilton) and sustainability frameworks.
• Strong communication skills for interaction with corporate representatives, hotel staff, and external sustainability partners.
• Experience with international hotel brands and their service and quality standards.
• Fluency in English.
• Based in a corporate office environment with periodic travel to properties for audits.

Required skills

What we offer

• Opportunities for personal and professional growth within a fast‑paced hospitality group.
• Competitive remuneration package.
• Inclusive, equal‑opportunity workplace.