Host/Hostess – Costa Navarino (2027)

About the role

Costa Navarino, a destination in Messinia, Greece, home to four 5-star resorts, four golf courses, many restaurants and bars and luxury villas, is looking for a Host/Hostess. You will manage the guest arrival and seating experience, support restaurant reservations and service flow, and provide warm, timely and professional assistance throughout the guest journey.

Key responsibilities

• Prepare daily reservation lists and allocate tables according to outlet needs.
• Welcome and seat guests, giving accurate information about the outlet, menus and hotel services.
• Manage guest flow and waiting times, offering timely solutions during busy periods.
• Maintain accurate guest and reservation information in designated systems and complete opening, closing and handover duties.
• Respond to guest enquiries and concerns, supporting selling and upselling through strong menu and product knowledge.
• Communicate allergies, dietary requirements and special requests clearly to the Restaurant and Culinary teams.
• Keep the reception area clean and organised and follow company policies, brand standards and health and safety requirements.

Required profile

• High school diploma; hospitality studies are an advantage.
• 1-2 years of previous experience in restaurant hosting, reservations or guest service is preferred.
• Excellent verbal and written communication in English.
• Strong guest-service and interpersonal skills, with a guest-focused approach.
• Ability to stay calm and professional during busy periods, and flexibility to work varying shifts.

Required skills

• Knowledge of restaurant reservation and point-of-sale systems.
• Strong organisational and prioritisation skills with attention to detail.
• Teamwork and cross-departmental collaboration.

What we offer

• Private medical plan.
• Accommodation near Costa Navarino for eligible associates.
• Meals provided on site, uniform and laundry service (where applicable).
• Ongoing training and development, task force assignments at Marriott hotels abroad, and a multicultural international environment.
• Use of Costa Navarino facilities (subject to policy), access to the online wellness platform, wellbeing initiatives, employee discounts and associate benefits worldwide.