E-commerce Specialist – Hospitality Digital Growth

About the role

Are you a results‑driven and detail‑oriented E‑commerce Specialist looking for a new challenge in the hospitality industry? Join our dynamic team at Domes Resorts and play a key role in growing our direct digital business across a portfolio of luxury resorts.

Key responsibilities

• Manage, monitor and optimise paid campaigns across Google Ads, Meta Ads and travel platforms such as TripAdvisor, Booking.com Sponsored Placements and Expedia TravelAds.
• Track budgets, pacing, ROAS and conversion performance at hotel level and make data‑driven optimisations.
• Monitor e‑commerce KPIs (bookings, revenue, conversion rate, traffic, cost) and produce performance reports for the commercial team.
• Ensure accurate tracking via GA4, Google Tag Manager, advertising pixels and UTM structures, validating data across platforms.
• Support website and booking engine performance, including offers, landing pages and conversion journeys.
• Maintain digital touchpoints such as Google Business Profiles and TripAdvisor profiles.
• Collaborate with marketing, revenue, sales, reservations, agencies and technology partners to deliver campaigns on time.
• Assist with new hotel openings, seasonal launches and tactical campaigns, conducting competitor and market analysis.

Required profile

• Strong analytical mindset with confidence working with numbers, budgets and performance metrics.
• Ability to interpret campaign, website and revenue data and translate findings into actionable insights.
• Bachelor’s degree in Marketing, Business Administration, Digital Marketing, Tourism, Economics or related field.
• 2‑3 years of experience in e‑commerce, digital or performance marketing; hospitality experience a plus.
• Professional proficiency in English.

Required skills

• Google Ads
• Meta Ads Manager
• GA4 (Google Analytics 4)
• Google Tag Manager
• Excel (advanced)
• Power BI (or similar BI tools)

What we offer

• Diverse growth opportunities within the Domes Resorts Group.
• Safe and supportive environment in a fast‑paced organisation.
• Competitive remuneration package.