Director of Securitized Portfolios & Investor Management

About the role

We are seeking a senior executive to lead the end‑to‑end management of investor relationships and securitized loan portfolios at Intrum. The Director will be accountable for portfolio performance, servicing quality, contractual compliance and risk management, acting as the primary interface between the Servicer, investors and other stakeholders.

Key responsibilities

• Own the overall relationship with investors and serve as senior point of contact for strategic, operational and performance matters.
• Take end‑to‑end accountability for securitized portfolio performance against business plans, KPIs and financial targets.
• Lead governance and management of Servicing Agreements, ensuring compliance with service standards and performance requirements.
• Drive regular investor reporting, performance reviews and governance forums with clear, timely communication.
• Identify, assess and manage portfolio, operational, contractual and servicing risks, implementing mitigation and escalation plans.
• Partner with Operations, Collections, Legal, Finance, Risk, Data & Analytics and other functions to ensure optimal portfolio performance.
• Promote continuous improvement of servicing processes, leveraging data, analytics, technology and automation.
• Prepare business plans, forecasts, performance analyses and strategic recommendations for assigned portfolios.
• Lead and develop a high‑performing team, fostering accountability, collaboration and a strong performance culture.

Required profile

• University degree in Finance, Economics, Business Administration, Banking or a related field.
• Significant senior‑level experience in loan servicing, banking, financial services or asset management, with exposure to securitized or structured loan portfolios.
• Proven experience in investor relationship management and senior stakeholder engagement.
• Track record of managing large, complex portfolios with end‑to‑end performance accountability.
• Strong commercial and financial understanding, able to translate portfolio data into business actions.
• Solid experience in risk management, governance, SLA management and contractual performance oversight.
• Excellent analytical, problem‑solving and decision‑making capabilities.
• Ability to operate effectively in a complex, highly regulated and stakeholder‑intensive environment.
• Strong leadership and influencing skills to align internal and external stakeholders.
• Excellent communication and presentation skills for senior executives and investors.
• Fluency in English and Greek.

What we offer

• Supportive work environment.
• Rich training and development activities.
• Exciting career opportunities with a solid internal career path.
• Hybrid work model combining remote and office work.