Customer Service & Administrative Support

About the role

This full‑time, on‑site position in Markopoulo Mesogaias combines customer service with administrative support. You will be the first point of contact for callers and inquiries, delivering accurate information about our products and services while ensuring smooth office operations.

Key responsibilities

• Answer incoming calls and respond to customer questions promptly.
• Provide accurate product and service information.
• Manage orders, documentation, and maintain up‑to‑date customer records.
• Coordinate with internal teams to resolve issues quickly.
• Perform data entry, filing, and prepare basic reports.
• Support daily office tasks and overall administrative workflow.

Required profile

• Strong customer‑facing abilities with professional phone etiquette.
• Clear, courteous written and spoken communication.
• Detail‑oriented, organized and able to handle multiple tasks in a fast‑paced environment.
• Ability to work on‑site and collaborate with cross‑functional teams.
• Previous experience in customer service or administrative support is preferred.
• High school diploma required; further education in Business or Administration is a plus.

Required skills

• Proficiency with MS Office.
• Experience using an ERP system.
• Data entry and record‑keeping competence.