Concierge, The Westin Resort, Costa Navarino

About the role

Costa Navarino, a sustainable destination in Messinia with four 5-star resorts, four golf courses, more than 40 restaurants and bars and over 50 retail shops, is looking for a Concierge for The Westin Resort. You will provide personalised, attentive service throughout the guest journey, anticipate needs, arrange services and experiences and share tailored local recommendations.

Key responsibilities

• Welcome and assist guests warmly and professionally.
• Provide information and recommendations on the hotel, local attractions, restaurants, activities and transport.
• Arrange and coordinate guest requests such as reservations, excursions, transfers and activities.
• Work with hotel departments and external partners to ensure smooth service.
• Follow up on requests and help resolve issues promptly.
• Support VIP arrivals, special occasions and other guest arrangements.
• Promote hotel services and experiences while maintaining luxury hospitality standards.

Required profile

• At least 2 years of experience in the hospitality industry; front office experience in a five-star hotel is an advantage.
• A degree or qualification in Hospitality or a related field is an advantage.
• Excellent verbal and written communication in Greek and English; knowledge of another language is an advantage.
• Calm, reliable under pressure, with a strong team spirit and professional attitude.

Required skills

• Good computer skills.
• Knowledge of the Opera PMS system.

What we offer

• Private medical plan.
• Accommodation near Costa Navarino for eligible associates.
• Meals provided on site, uniform and laundry service where applicable.
• Ongoing training and development, task force assignments at Marriott hotels abroad, and a multicultural work environment.
• Use of Costa Navarino facilities (subject to internal policy), access to the online wellness platform, wellbeing initiatives, employee discounts and benefits worldwide.