Boutique Supervisor - Luura Paros

About the role

Luura is a luxury hotel group in Paros, Greece, with two properties: Luura Paros Cliff (opening May 2026) and Luura Paros Sand. As Boutique Supervisor, you run the day-to-day operation of the hotel's retail shop, look after guests, drive sales and keep the inventory and presentation in perfect order. Product selection and buying are handled by ownership and the central team.

Key responsibilities

• Sales and guest experience: deliver personalised service, sell through product knowledge and storytelling, hit daily, monthly and annual sales targets, process transactions accurately via the POS and handle after-sales matters professionally.
• Inventory management: own stock levels and accuracy, receive and store incoming goods, run regular stock counts, request replenishments in line with the approved assortment and flag slow-moving products with proposed actions.
• Shop presentation: maintain brand visual merchandising standards, keep the boutique clean and tidy, ensure pricing and labelling are correct, and refresh displays according to seasonal direction.
• Daily operations: manage opening, closing and cash-handling procedures, keep accurate daily sales records and follow brand standards for service and presentation.
• Cross-department coordination: work with Front Office, Housekeeping, Spa and F&B to support seasonal activations, in-room placements and on-property promotions, and share stock updates and sales opportunities with the relevant teams.

Required profile

• Retail, hospitality or luxury service experience, ideally in a boutique, spa retail or hotel setting.
• Strong sales instinct and comfort hitting targets.
• Hands-on approach to inventory, stock counts and POS operation.
• Warm, polished and confident with luxury guests, with attention to detail in presentation.
• Organised and reliable, able to run the shop independently.
• Fluent in English; Greek and additional languages are an advantage.

What we offer

• Team rates at LUURA, Ennismore and Accor properties worldwide.
• Discounts at restaurants, bars and cafes.
• Access to art, cultural events and live music nights.
• Recognition such as surprise gifts and team celebrations.
• Beautiful team spaces and comfortable accommodation where applicable.