Bilingual French/English Content Moderator

About the role

TaskUs is seeking a bilingual French/English Content Moderator to ensure safe and high‑quality experiences across its clients’ social‑media applications. The role involves applying content policies, reviewing user‑generated content, and escalating issues as needed.

Key responsibilities

• Apply the client’s content policy to digital content and follow handling procedures consistently.
• Monitor and evaluate reports of abuse, ensuring accurate enforcement of terms of use.
• Identify subtle nuances in communication to make precise moderation decisions.
• Participate in employee assistance programs, reporting initiatives, and training sessions.
• Escalate performance‑impacting changes through appropriate channels to maintain KPIs.
• Adhere to security, confidentiality, and project‑specific requirements.

Required profile

• Bilingual proficiency in French and English.
• Strong attention to detail and ability to concentrate for extended periods.
• Capability to interpret nuanced digital communication.
• Commitment to meeting performance metrics and KPIs.

Required skills

What we offer

• Competitive industry salaries and comprehensive benefits.
• People‑First culture with dedicated Total Rewards, Wellness, HR, and Diversity teams.
• Opportunities for internal mobility and professional growth.