Assistant Store Manager – Cosmos Sport Kefalonia

About the role

Cosmos Sport SA, a member of JD Sports Fashion Plc with 106 physical stores in Greece and Cyprus, is looking for an Assistant Store Manager for its store in Kefalonia. The Assistant Store Manager is accountable for every aspect of the retail store's operations, builds team capability and drives results, and is responsible for talent acquisition, ongoing people development and growth.

Key responsibilities

• Customer: maintain an exceptional in-store service experience, foster client relationships, implement clienteling initiatives and events and secure client loyalty
• Team: train, mentor and coach the team, promote an entrepreneurial spirit, ensure a safe and compliant workplace and keep the team informed on products, policies and procedures
• Recruitment: attract and recruit talent through networking and scouting
• Retail: lead day-to-day store operations, monitor productivity against KPIs, plan staff schedules and work with Marketing, VM and Commercial to retain customers

Required profile

• University degree or equivalent qualification
• Minimum 2 years' experience managing a standalone retail store or department store floor
• Excellent English and computer skills, and strong verbal, written and interpersonal skills
• Numerical and analytical knowledge to monitor KPIs, leadership skills and business orientation
• Passion for sports and fashion, willingness to learn and tackle new challenges

Required skills

• Sound working knowledge of Microsoft Office
• Excellent communicator with a positive, energetic and motivating style
• In-depth knowledge of basic business management processes

What we offer

• Competitive compensation package and performance bonus
• Health insurance program
• Career development, education programs and university partnership discounts (up to 75% at the European University of Cyprus, up to €3,000 at UCLan, up to 60% at Mediterranean College)
• Free diagnostic tests at Euromedica centres and access to a mental health platform
• One day off per year under the "parents' day off" program
• Employee discount across all brands (Cosmos Sport, Sneaker10, Slamdunk, Rundome, JD Sports)