Senior Account Manager – Greece

About the role

We are looking for a Senior Account Manager to lead Sales Operations for a defined portfolio of corporate clients in Greece. In this relationship‑driven position you will act as a trusted advisor, delivering tailored solutions and driving revenue growth through renewals, upsells, cross‑sells and new business.

Key responsibilities

• Own and manage a portfolio of commercial clients, ensuring retention and service excellence.
• Develop and execute strategic account plans aligned with client objectives and regional targets.
• Identify high‑impact opportunities and implement cross‑sell and upsell strategies.
• Serve as the primary contact for senior client stakeholders, building long‑term partnerships.
• Negotiate commercial terms, pricing and concessions within authority limits.
• Coordinate end‑to‑end deal execution with product, risk, legal and operations teams.
• Maintain compliance with credit and regulatory requirements.
• Manage pipeline with accurate forecasting and proactive opportunity tracking.
• Conduct regular client reviews and share insights with management.
• Represent the business at client meetings, industry events and internal forums.

Required profile

• Proven track record of consistently meeting or exceeding revenue targets.
• Strong consultative selling ability to diagnose client needs and propose multi‑product solutions.
• Experience engaging C‑suite executives and securing major deals.
• Expertise in structuring negotiations that balance client satisfaction and commercial goals.
• Demonstrated success in systematic cross‑selling and expanding share‑of‑wallet.
• High‑level understanding of the full product portfolio.
• Awareness of credit, regulatory and operational risk controls.
• Deep knowledge of the Greece, Cyprus and Malta business environments and cultural agility.
• Resilience and persistence throughout long sales cycles.

Required skills