Portuguese-Speaking Back-Office Customer Support (Anti-Virus Company)

About the role

A Portuguese-speaking back-office customer care specialist is needed for an anti-virus company in Thessaloniki, Greece. You will provide world-class service to customers through written communication by email, acting as a key member of the internal team and wider company. A passport or ID from Europe, or a Greek work permit, is required.

Key responsibilities

• Take part in department initiatives and give feedback and updates
• Promote collaborative solutions and support colleagues and the department
• Drive the development of the team and department forward

Required profile

• Portuguese (C1/C2/native) and English (B2) speaking and writing
• Strong written communication skills
• Ability to work independently and as a team player
• Adaptable and flexible to process and information changes
• Advantage: proven customer communication experience

Required skills

• Working knowledge of external systems and PC-based internet and software applications (e.g. internet, Microsoft Office)

What we offer

• Flights from any European country or within Greece
• Hotel accommodation for 30 days
• Bonus of 1 month of rent on top of the first salary, up to 350 EUR
• Permanent contract
• Support with all documents
• Private health insurance
• Career growth opportunities and a great Portuguese-speaking team