Norwegian-Speaking Customer Support Agent – Remote in Greece

About the role

A multicultural customer support team in Greece is looking for fluent Norwegian speakers to join its team. The position is 100% remote, so you can work from anywhere in Greece, whether you already live there or are willing to relocate. A fully paid relocation package is offered to candidates coming from abroad.

Key responsibilities

• Assist Norwegian-speaking customers by phone, email and chat in a professional and friendly way
• Understand customer needs and give clear, accurate and effective solutions
• Resolve enquiries and escalate complex cases when necessary
• Maintain accurate records of customer interactions
• Ensure a positive customer experience and high service standards
• Collaborate with colleagues from different countries and backgrounds

Required profile

• Fluent written and spoken Norwegian
• Good English communication skills
• Currently residing in Greece or willing to relocate
• Previous customer service experience is an advantage but not required, as full training is provided

Required skills

• Strong communication and interpersonal abilities
• Positive, patient and customer-focused attitude
• Basic computer skills and willingness to learn new systems
• Ability to work independently in a remote environment

What we offer

• 100% remote work from anywhere in Greece
• Fully paid relocation package and relocation assistance
• Paid professional training and ongoing support
• Additional employee benefits
• Career development and internal growth opportunities