Field Service Engineer - MRI and CT Systems

About the role

GE Healthcare is looking for a Field Service Engineer to join its Service Team for MRI and CT modality systems. The engineer performs timely and accurate service activities (corrective actions, preventative maintenance and installations) in MRI and CT modalities, following Field Modification Instructions and instrument service bulletins. The position is based in Athens, with occasional travel to Greece, Cyprus or Albania depending on service needs.

Key responsibilities

• Maintain all models specific to the assigned modality in the assigned area
• Perform full system-level troubleshooting on complex multi-symptom problems
• Communicate clearly with end-users and department managers on equipment status and maintain customer satisfaction
• Assist in account sales visits, help train others, identify sales opportunities and share best practices
• Contribute to business growth in the geographic area and control warranty and PMS contract costs
• Complete administration tasks on time and play a leading role in complex, multifunctional rooms
• Maintain quality systems compliant with ISO 9001 under the GE Service Quality Policy

Required profile

• Qualified technician/engineer or equivalent professional experience in medical devices; relevant field service experience is an advantage
• Fluency in English and Greek
• Valid driving licence and active driving experience (company car provided)
• Willingness to travel internationally for training and work

Required skills

• Technical analytical skills
• Ability to work independently with high standards of quality
• Customer-oriented attitude and strong interpersonal skills
• Advantage: experience with MRI or CT machines

What we offer

• Annual salary of 33,520 to 46,090 EUR, depending on skills, experience and internal equity
• Benefits package that may include health coverage, retirement or savings plans, and allowances such as a company car
• Work-life balance support and recognition programmes