Senior Sales Assistant – Full-Time – Factory Outlet (Athens)

About the role

Join adidas as a Senior Sales Assistant at our Factory Outlet in Agia Paraskevi, Athens. You will be the front‑line ambassador of the brand, driving sales performance and delivering exceptional customer experiences.

Key responsibilities

• Identify sales and KPI improvement opportunities and propose actionable suggestions to store management.
• Serve as a role model for customer service, consistently exceeding customer expectations.
• Train and mentor selected team members on service skills, brand values, and product knowledge.
• Assist Sales Assistants with complex customer situations and act as a brand ambassador.
• Maintain visual merchandising and in‑store communication standards.
• Process merchandise deliveries efficiently and keep the sales floor fully stocked.
• Execute cash register transactions quickly and accurately while minimizing loss.

Required profile

• Minimum 6 months experience in a sports or fashion retail environment with advanced selling expertise.
• Solid understanding of product ranges, retail processes, and industry trends.
• Knowledge of store KPIs and ability to use tools to drive sales.
• Strong customer service orientation and effective communication skills.
• Team‑player attitude, resilience, curiosity and eagerness to learn.

Required skills

What we offer

• Competitive compensation with bonuses and referral program.
• Free uniform sets twice a year and discounts on adidas products.
• Monthly food voucher, private life and medical insurance, pension plan, and gym‑membership discount.
• Supportive team environment, career growth across retail, office, and distribution.
• Free training on product, service, processes, and personal effectiveness.
• Modern store environment with high retail standards and inclusive culture.