In‑Room Dining Supervisor

About the role

Four Seasons Astir Palace Hotel Athens is seeking an In‑Room Dining Supervisor to lead its 24‑hour in‑room dining service. The role involves overseeing food and beverage delivery to guest rooms, managing the minibar operation and handling special guest requests, ensuring the high standards of Four Seasons service.

Key responsibilities

• Supervise daily in‑room dining operations, including order taking, preparation coordination and timely delivery.
• Manage minibar inventory, replenishment and guest billing.
• Handle special requests and dietary requirements, ensuring guest satisfaction.
• Monitor service quality, conduct regular checks and address any issues promptly.
• Train, motivate and schedule the in‑room dining team, fostering a culture of excellence.
• Collaborate with the kitchen, housekeeping and front‑desk teams to ensure seamless service flow.

Required profile

• Proven experience in hotel food and beverage service, preferably in in‑room dining or room service.
• Strong leadership and team‑development abilities.
• Excellent communication skills and a customer‑focused attitude.
• Ability to work flexible hours, including nights and weekends.

Required skills

• Knowledge of minibar management and inventory control.
• Familiarity with hotel property management or point‑of‑sale systems.