Host / Hostess - Luxury Hotel Restaurant

About the role

LUURA Paros Cliff, a luxury boutique hotel with 39 rooms overlooking the Aegean, is looking for a Host/Hostess. The role shapes the first and last impression of every guest, from the moment of booking to the final farewell, and works closely with the floor team, kitchen and management to deliver a consistent service standard.

Key responsibilities

• Welcome guests warmly, escort them to their table and manage reservations, seating and guest flow
• Assist with table setup, menu preparation and restaurant readiness
• Keep waiting guests engaged and communicate clearly with the Supervisor about incidents and feedback
• Maintain the host station, menus, reservation systems and guest database (preferences, VIPs, feedback)
• Know the hotel, its outlets, menus, events and services, and recommend experiences to guests
• Act as an ambassador for the hotel, promote its offerings and liaise with F&B, Front Office, Guest Relations and Concierge
• Follow up VIP and returning guest requests, assist with inventory checks and uphold brand standards and health, safety and hygiene policies
• Use reservation systems and Microsoft Office (Excel, Word, PowerPoint); sign in and out with the Manager on Duty

Required profile

• Minimum 2 years of experience as a Host/Hostess or in a guest-facing role in a luxury hotel, upscale restaurant, beach club or lifestyle hospitality brand
• Well-presented and professional, fluent in spoken and written English; additional languages are an advantage
• Eligible to work within the European Union

Required skills

• Reservation systems
• Microsoft Office (Excel, Word, PowerPoint)
• Excellent interpersonal skills and attention to detail

What we offer

• Team rates at LUURA, Ennismore and Accor properties worldwide
• Discounts at the hotel's restaurants, bars and cafes
• Access to art, cultural events and live music nights
• Recognition such as surprise gifts and team celebrations
• Beautiful team spaces and comfortable accommodation where applicable