Front Desk Agent (Season 2027)

About the role

Four Seasons Astir Palace Hotel Athens, a World's 50 Best Hotel on the Athens Riviera, is looking for a passionate, detail-oriented Front Desk Receptionist for the 2027 season (minimum 6-month contract). You will welcome and register guests, explain the accommodations, help with payment arrangements and departures, and contribute to maximum guest satisfaction while following Four Seasons policies.

Key responsibilities

• Perform all front office duties across morning, evening and night shifts.
• Check guests in and out in a seamless, friendly way, using the guest's name, confirming room type, reservation details and rates, and issuing the correct keys.
• Assist with hotel orientation, explaining facilities, opening times and offerings, and give room orientation in line with Four Seasons standards.
• Gather guest preferences and plans, update their profile, and adapt the service style to guest needs.
• Keep the Front Office Manager and Hotel Assistant Manager informed of issues and record them in the system.

Required profile

• European passport or legal right to work in Greece.
• Ability to work efficiently in a fast-paced environment with high service standards.
• Positive attitude, teamwork mindset and good communication skills with guests and colleagues.
• Flexibility to work rotating shifts, including weekends and holidays.
• Knowledge of front office systems and processes, and ability to use several computer systems to check guests in and out, run daily reports and block rooms.

Required skills

• Opera, Visionline, HotSoS, Key and Mobile App / Mobile key
• Guest check-in/out, reporting and room blocking

What we offer

• Competitive salary and comprehensive benefits package.
• Complimentary employee meals, bus transportation, uniform and laundry services, and a ticket restaurant monthly allowance.
• Complimentary nights at Four Seasons hotels worldwide, an employee recognition program and opportunities for global travel.
• Access to global training and development programs.
• Seasonal position, 5 working days per week with 2 days off, flexible schedule.